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PatersonWellness.com Privacy Policy

Type of website: Information and booking
Effective date: 20th day of May, 2024

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PatersonWellness.com (the "Site") is owned and operated by Judith Paterson. Judith Paterson can be contacted at:
info@PatersonWellness.com
(289) 272-8391
295 Robinson Street, Suite 100, Oakville, Ontario, L6J 1G7

 

Purpose
The purpose of this privacy policy (this "Privacy Policy") is to inform users of our Site of the following:

  1. The personal data we will collect;

  2. Use of collected data;

  3. Who has access to the data collected; and

  4. The rights of Site users.

This Privacy Policy applies in addition to the terms and conditions of our Site.

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Consent
By using our Site users agree that they consent to:

  1. The conditions set out in this Privacy Policy; and

  2. The collection, use, and retention of the data listed in this Privacy Policy.

  3. ​

Personal Data We Collect
We only collect data that helps us achieve the purpose set out in this Privacy Policy. We will not collect any additional data beyond the data listed below without notifying you first.

Data Collected Automatically
When you visit and use our Site, we may automatically collect and store the following information:

  1. Clicked links; and

  2. Content viewed.

Data Collected in a Non-Automatic Way
We may also collect the following data when you perform certain functions on our Site:

  1. First and last name;

  2. Age;

  3. Date of birth;

  4. Sex;

  5. Email address;

  6. Phone number;

  7. Address;

  8. Payment information; and

  9. Emergency contact information.

This data may be collected using the following methods:

  1. When clients create an account or book a service.

 

How We Use Personal Data
Data collected on our Site will only be used for the purposes specified in this Privacy Policy or indicated on the relevant pages of our Site. We will not use your data beyond what we disclose in this Privacy Policy.

The data we collect automatically is used for the following purposes:

  1. Statistics.

The data we collect when the user performs certain functions may be used for the following purposes:

  1. To communicate and manage a therapeutic relationship.

 

Who We Share Personal Data With
Employees
We may disclose user data to any member of our organization who reasonably needs access to user data to achieve the purposes set out in this Privacy Policy.

Third Parties
We may share user data with the following third parties:

  1. Virtual reception and booking agency.

We may share the following user data with third parties:

  1. Client contact information and appointment dates.

We may share user data with third parties for the following purposes:

  1. To manage bookings.

Third parties will not be able to access user data beyond what is reasonably necessary to achieve the given purpose.

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Other Disclosures
We will not sell or share your data with other third parties, except in the following cases:

  1. If the law requires it;

  2. If it is required for any legal proceeding;

  3. To prove or protect our legal rights; and

  4. To buyers or potential buyers of this company in the event that we seek to sell the company.

If you follow hyperlinks from our Site to another site, please note that we are not responsible for and have no control over their privacy policies and practices.

How Long We Store Personal Data
User data will be stored until the purpose the data was collected for has been achieved.

 

How We Protect Your Personal Data
In administering our practice, we make use of a secure, web-based practice management system to store and manage our client records. This includes information such as client appointments, billing documents, session notes, contact details, and other client-related information and documents. The system we use is encrypted, has servers exclusively owned and operated privately, and access to the system is granted only on an as-needed basis and governed by our strict confidentiality policy. Additionally, all practice data in the system is routinely backed up to ensure the privacy and protection of sensitive client information and to assist us with PHIPA compliance. 

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Third party reception and booking staff have been trained in privacy procedures and do not have access to client notes. 

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While we take all reasonable precautions to ensure that user data is secure and that users are protected, there always remains the risk of harm. The Internet as a whole can be insecure at times and therefore we are unable to guarantee the security of user data beyond what is reasonably practical.

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Children
We do not knowingly collect or use personal data from children under 13 years of age. If we learn that we have collected personal data from a child under 13 years of age, the personal data will be deleted as soon as possible. If a child under 13 years of age has provided us with personal data their parent or guardian may contact our privacy officer.

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How to Access, Modify, Delete, or Challenge the Data Collected
If you would like to know if we have collected your personal data, how we have used your personal data, if we have disclosed your personal data and to who we disclosed your personal data, or if you would like your data to be deleted or modified in any way, please contact our privacy officer here:
Judith Paterson
info@PatersonWellness.com
(289) 272-8391
295 Robinson Street, Suite 100, Oakville, Ontario, L6J 1G7

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Modifications
This Privacy Policy may be amended from time to time in order to maintain compliance with the law and to reflect any changes to our data collection process. When we amend this Privacy Policy we will update the "Effective Date" at the top of this Privacy Policy. We recommend that our users periodically review our Privacy Policy to ensure that they are notified of any updates. If necessary, we may notify users by email of changes to this Privacy Policy.

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Contact Information
If you have any questions, concerns or complaints, you can contact our privacy officer, Judith Paterson, at:
info@PatersonWellness.com
(289) 272-8391
295 Robinson Street, Suite 100, Oakville, Ontario, L6J 1G7

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